Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by fs777 ("the Platform", "we", "us", "our") and applies to all personal data collected, processed and stored in connection with your use of the website at https://fs777.cam and all related services, features and content made available through it.

We take our obligations regarding personal data seriously. This Policy is written in plain English and is designed to give you a clear, honest understanding of how your information is handled from the moment you visit our site to the point at which it is no longer needed.

By creating an account on or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree, you should not create an account or use the Platform.

This Policy should be read together with the Terms & Conditions and the Responsible Gambling Policy, both of which are available on the Platform.

2. Definitions

In this Policy, the following terms carry the meanings set out below:

3. Data Controller

fs777 acts as the Data Controller for personal data collected through the Platform. The Platform is operated under its applicable international licence. Correspondence regarding data-protection matters should be directed to our support team as detailed in Section 16 of this Policy.

fs777 does not operate under a Pakistani licence and is not regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any other Pakistani authority. Users from Pakistan should be aware of this when evaluating the applicable data-protection framework.

4. Data We Collect

We collect personal data through several routes, depending on how you interact with the Platform:

When you create an account, we collect: full legal name, date of birth, email address, phone number, country and city of residence, and a username and password of your choice.

To comply with applicable anti-money-laundering and responsible-gambling obligations, we collect copies of government-issued photo identification (such as CNIC, passport or driving licence), proof of address (such as a utility bill or bank statement), and — where applicable — source-of-funds documentation.

When you make a deposit or request a withdrawal, we collect transaction details including the payment method used, transaction amounts in PKR, and confirmation references. Payment method details (such as mobile wallet numbers associated with Easypaisa or JazzCash, or bank account details associated with HBL, UBL, Meezan Bank or Bank Alfalah) are collected solely for the purpose of processing your transactions. These providers are referenced for context only and do not endorse gambling activity.

We automatically collect certain technical data when you access the Platform: IP address, device type and operating system, browser type and version, session duration and timestamps, pages visited, bet history and game activity logs, and geolocation data at the city level (e.g., Karachi, Lahore, Islamabad) where available from your device or network.

If you contact our support team via live chat or email, we retain a record of the correspondence, including the content of messages and any attachments, for quality assurance, training and dispute resolution purposes.

Where you set deposit limits, loss limits, session timers or activate self-exclusion, we record the details of these preferences to enforce them consistently and to fulfil our responsible-gambling obligations.

The table below summarises the categories of data collected and their primary purposes:

5. Legal Basis for Processing

We process your personal data on the following legal bases, depending on the type of data and the purpose of processing:

• Contractual Necessity: Processing your registration data, financial data and KYC documents is necessary to perform the contract between you and fs777 (i.e., to provide you with access to the Platform and its services).
• Legal Obligation: Certain data processing is required to comply with applicable anti-money-laundering legislation, responsible-gambling regulations and licence conditions.
• Legitimate Interests: We process technical and usage data on the basis of our legitimate interests in maintaining the security of the Platform, detecting and preventing fraud, and improving user experience.
• Consent: Where we rely on consent as a legal basis (for example, for certain marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. How We Use Your Data

Your personal data is used for the following specific purposes:

1. Creating, verifying and managing your account on the Platform.
2. Processing deposits and withdrawals in PKR, including liaising with payment-processing intermediaries.
3. Conducting KYC identity verification and source-of-funds checks as required by applicable law and licence conditions.
4. Providing customer support via live chat and email, in English (Urdu assistance available on request).
5. Enforcing responsible-gambling tools including deposit limits, loss limits, session timers and self-exclusion.
6. Detecting, investigating and preventing fraudulent activity, money laundering, terms-of-use violations and other prohibited conduct.
7. Analysing platform usage to improve performance, game selection, and the overall user experience.
8. Sending transactional communications relating to your account, including deposit confirmations, withdrawal updates and security alerts.
9. Sending promotional and marketing communications where you have given consent or where we have a legitimate interest in doing so, subject to your right to opt out at any time.
10. Complying with legal obligations, licence requirements and requests from competent authorities.

7. Sharing & Disclosure

fs777 does not sell, rent or trade your personal data. We may share your data with third parties only in the following circumstances:

We share data with carefully selected third-party service providers who process data on our behalf and under our instruction, including: payment processing intermediaries, KYC and identity-verification providers, fraud-detection and anti-money-laundering service providers, cloud hosting and data storage providers, and customer-support platform operators. All such providers are bound by data-processing agreements requiring them to maintain appropriate confidentiality and security standards.

We may disclose personal data to law enforcement agencies, regulatory authorities or other competent bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property or safety of fs777, its users or others.

In the event of a merger, acquisition, restructuring or sale of all or part of the Platform's assets, personal data held by fs777 may be transferred to the successor entity, subject to equivalent privacy protections being in place.

Under no circumstances does fs777 sell, share for commercial gain, or otherwise transfer your personal data to unrelated third parties for their own marketing, advertising or commercial purposes.

8. Cookies & Tracking Technologies

fs777 uses cookies and similar tracking technologies to operate certain features of the Platform, to maintain your session, to remember your preferences and to analyse how the Platform is used. A cookie is a small text file stored on your device when you visit the Platform.

We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function, including session management, account authentication and security functions. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences — such as language settings, preferred odds format and responsible-gambling tool configurations.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate the Platform, which pages are visited most frequently, and where errors occur. This data is used to improve Platform performance.
• Marketing Cookies: Used only where you have given explicit consent, to deliver relevant promotional content. You may withdraw consent at any time via your account settings or browser controls.

You can control and manage cookies through your browser settings. Disabling certain cookie categories may affect Platform functionality. For comprehensive guidance on managing cookies in your specific browser, please refer to your browser's help documentation.

9. Data Retention

We retain personal data for as long as it is necessary to fulfil the purposes for which it was collected, including compliance with legal obligations, resolution of disputes and enforcement of our Terms & Conditions. The table below provides indicative retention periods by data category:

Upon expiry of the relevant retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

10. Security Measures

fs777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Role-based access controls ensuring that personal data is accessible only to authorised personnel with a defined need to process it.
• Two-factor authentication options for user accounts to reduce the risk of unauthorised access.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Contractual requirements on all third-party data processors to maintain equivalent security standards.

While we take these measures seriously, no method of transmission over the internet or method of electronic storage is 100% secure. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

11. International Data Transfers

As an online platform serving users internationally, including Pakistani users, fs777 may transfer your personal data to countries outside your country of residence for the purposes of storage, processing or provision of services. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place, including:

• Transferring data only to countries or territories that provide an adequate level of data protection as determined by the applicable regulatory framework.
• Where transfers are made to countries without such an adequacy determination, implementing appropriate contractual safeguards (such as standard contractual clauses) between fs777 and the recipient entity.

For further information regarding the specific safeguards applicable to any international transfer of your data, you may contact us using the details in Section 16.

12. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by fs777:

To exercise any of the rights listed above, please contact our support team as detailed in Section 16. We will acknowledge your request promptly and respond within 30 days. We may need to verify your identity before processing a rights request. There is no charge for exercising your rights, unless a request is manifestly unfounded or excessive.

13. Minors

The Platform is strictly restricted to adults aged 18 or older, or the higher minimum age required by the applicable operator or licence jurisdiction. fs777 does not knowingly collect or process the personal data of persons below this age threshold. If we become aware that personal data has been submitted by a minor, that data will be deleted as promptly as possible and the associated account will be closed.

If you believe that a minor has created an account on the Platform or submitted personal data without appropriate consent, please notify us immediately via the contact details in Section 16.

14. Third-Party Links

The Platform may contain references to third-party services, such as payment processor interfaces. This Policy applies only to personal data collected by fs777 through the Platform. Third-party services operate under their own privacy policies and data-handling practices, which we do not control. You are encouraged to review the privacy policies of any third party whose services you access in connection with using the Platform.

15. Policy Amendments

fs777 reserves the right to update this Privacy Policy from time to time. Where changes are material, we will provide at least 14 days' notice via email or an in-platform notification before the revised policy takes effect. Non-material clarifications may be updated without prior notice.

The "Last Reviewed" date at the top of this page indicates when the Policy was most recently reviewed and updated. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. If you do not agree with a material change, you should close your account before the change takes effect.

16. Contact & Complaints

For any questions, concerns, or to exercise any of the rights described in Section 12, please contact us through the following channels: